No further tracking

wend
10.10.20 2:16 PM

I returned an item on 10/05/20 order **********. I used the USPS label and I went back to the post office to find out where it was because I was unable to track it any further. It says it was turned over to the returns agent on 10/06/20 and no further tracking was available. I wanted to know if it had been received by HSN yet. The USPS tracking number was **********. Thank you!

**Edited by HSN: Removed Order & Tracking information to comply with Community Guidelines**

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- wend
- 10.14.20 11:03 AM
Today is October 14, it has been 6 days since it was in NJ. I still have no refund and no way of tracking my return. Has it been received by the warehouse yet? Still waiting and would like some more help, please.
- HSN_Krissy
  
  Moderator
  
  10.14.20 2:32 PM
  
  Hi @wend, I see that you reached out to our Customer Service department and was able to receive assistance. I really am sorry for this delayed response.
- wend
- 10.11.20 12:00 AM
Ok, thank you so much!!
- HSN_Krissy
- Moderator
- 10.10.20 2:52 PM
Hi @wend, I took a look at your return and see that it was tendered to the UPS Mail Innovations system and shows it’s on its way to our warehouse. The latest scan shows that it is currently in NJ as of 10/8.