DISAPPOINTED! CUSTOMERS BEWARE!!!!!

britlove
07.10.20 5:29 AM

Wow this is just ridiculous. I attempted to make a purchase [as well] on an item, only to find out I would be denied for flex pay. I attempted twice after with other cards. HSN withdrew over $1,000 from My bank account!!!!!!!! Why take a customer’s money if you’re going to deny the transaction!??? Will be reporting to BBB as well. This is a serious (and apparently), common Issue that needs to be addressed. I am so disappointed in HSN! Will not be shopping here in the future and I must advise friends and family to beware! I want my money back!!!!!!! Get your company together!

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- HSN_Krissy
- Moderator
- 07.10.20 1:16 PM
I’m really sorry to hear your order was canceled and understand your funds are still being held, @britlove. I’ve sent an electronic request to your financial institution to have the authorization released. The time frame as to when the funds will become available is dependent upon your financial institution.

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07.10.20 1:16 PM

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