Order stuck/lost in UPS

emt1404
06.24.20 9:39 PM

Order 1671295237 Seems to be lost or stuck somewhere in UPS land. It got into Lexington 6/15. Should have made it the 30 miles to me. I looked and see the item is sold out. Can you please issue a refund?

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- emt1404
- 06.24.20 10:41 PM
Refund please
- HSN_Angela
  
  Moderator
  
  06.24.20 10:52 PM
  
  Not a problem, @emt1404, we’ll investigate this order and get the refunded processed. You should see it back on your original method of payment within 7-10 business days. Thank you for your patience and understanding.
- HSN_Angela
- Moderator
- 06.24.20 10:35 PM
I’m truly sorry that your order hasn’t arrived yet, @emt1404! I agree it should have. I would prefer a refund or replacement?