My Favorites List – POOF….gone

sharshar797
10.22.19 2:38 PM

Over a period of…a long time, I had compiled a huge list of favorites just to keep on eye on things I purchased, liked, etc. I went into them the other day during the free shipping day POOF THEY WERE GONE! Thanks a lot somebody…I’m not a happy camper. Called customer service and got a ‘sorry’ and the impression that nobody could help restore them or even cared to look into it. So disappointed HSN.

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- bunchofbananas
- 10.23.19 3:34 AM
happened to me too a few years back on hsn or qvc. there was no remedy offered. no one else on computer nor sharing of account. made me furious. quit looking/watching for a year and a half. still makes me mad thinking about it.
- StaresAtStars
- 10.23.19 2:43 AM
Do you share a computer with someone in your household? And both have HSN accounts? My wife’s favorites keep moving over to my account. Maddening. The mods told us to clear cache. We’ve been doing that like crazy but that didn’t work. Still happens. We gave up. They also stick other items in our favorites that neither one of us are interested in. Sorry I can’t be of more help but look in your spouses or other family members accounts and see if they are there.