Why is it..

Hi @jmc1365. I apologize for the troubles opening our emails to you. You might consider removing the app and re downloading it to force any updates to run through. As well as, checking your Email/Region/Account settings. They may have shifted or changed between app stores or updates. If you continue to have this concern, please reply here with the device and model, the operating system version, latest update and the page you were trying to access. We’re here to help you.