Can you please get my order to ship placed 10 days ago

I see this was addressed in another comment within the community, but I wanted to extend my apology as well for the order not being fulfilled. I truly hope all future orders are perfect and are fulfilled quickly without worry.

Hello, I’m so sorry your order hasn’t shipped as expected, but I’ve found the order and I’m working on this for you. You should have received the item 2 days ago at the latest. I will return here to update you on this post as soon as I hear back, but you may also get an automatic update. Thank you so much for your patience.