HSN selling expired Signature Club A Product
On Oct 31, I ordered Signature Club A 2 piece Vt C Moisturizing set. The cream had an expiration date of 1-26. Called customer service on Nov 9 and reordered an exchange I sent the expired one back as requested. Yesterday, I received the exchanged one and it had the same expiration date 1-26, Called customer service today and got QVC customer service who told me they were taking HSN service calls cause they were having problems with their customer service. She said she couldn’t help me cause she didn’t have access to that information. Wonder if Adrian knows they are selling expired products??
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I’m so sorry for the frustration this has caused. I’ve gone ahead and fully refunded your order, and if you still have the replacement item, please feel free to keep it. I’ve also shared this information with our team to look into the issue further. Thank you for bringing it to our attention. 💙
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3 weeks ago
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