Please release hold on my funds
This is ridiculous. I made an order. You charged me. Then you canceled my order and haven’t sent my refund. I demand the refund immediately. Release the hold on charges. I made an order for just over $30. No more b.s. please give me my money immediately
-
I received the PayPal.
-
Moderator- 08.05.25 1:12 AM
Hi @gghh5! Thank you for reaching out. I completely understand your frustration, and I want to reassure you that this is being addressed. I do see that you’ve already spoken with someone, and they have contacted our Credit Department for further assistance. Within the next 72 hours, a request will be sent to your financial institution to release the funds. Once that request is submitted, the timing of the refund will depend on your financial institution’s standard processing time, which is typically within 72 business hours. We truly appreciate your patience and apologize again for the inconvenience.
Conversation Info
Posted in Customer Service
3 Replies
08.06.25 12:51 PM
2 Participants