Bonus Buy pricing

ennui
07.30.25 1:56 PM

Today’s TS (Beekman body cream) has a couple of Bonus Buy offers. However, the Bonus Buy price is only reflected if you order everything at the same time. Since the Bonus Buy is not limited by quantity, I’m thinking about ordering additional items.
Do I need to call CS to get a price adjustment? Thanks

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- hsner7
- 07.30.25 6:56 PM
tried to resolve this issue via chat and the representative disappeared for a while so just cancelled the orders. Second attempt didnt work out any better. It is not ok to enter the wrong price and wait for a midnight correct. Not the customer’s responsibility to check for price correction.
- HSN_Ryan
- Moderator
- 07.30.25 5:22 PM
@ennui, no, this should correct itself when the orders process at midnight. Please let us know if you see it is not honored.