Is anyone not able to watch the videos with their IPhone?
Since HSN made their move from FL to PA, I have not been able to watch any videos. Every video that I pull up on my IPhone will within seconds, stop, until I select “Play,” and will continue on for a few seconds and stop again. This continues through the entire video. It’s impossible to get through or watch.
Any ideas?? Super frustrating.
-
Hello, I do apologize for the trouble that you are experiencing when trying to play our videos. I can confirm that we are not currently experiencing any technical issues. This sounds like possibly a connection issue not allowing the videos to properly buffer. I suggest pausing the video for a few minutes to let it load. You can also try playing the videos on different browsers or a different device. If you haven’t already, you can download our app and watch our presentations there as well.
Conversation Info
Posted in Customer Service
2 Replies
07.06.25 2:46 AM
2 Participants