Coupon Fail again .

ladiebiker
06.13.25 10:58 AM

Good morning . Very upset . Please ask the correct department to look into why coupons never work . I had to make a purchase in the APP Today without your Current coupon code SUNSHINE .

I tried over 10 times . A red screen would pop up stating I used the coupon max Times which would be impossible if it never works . I love HSN , But this is very Frustrating . TIA

sort replies - newest | oldest

- hsn_timo
- Moderator
- 06.14.25 1:27 AM
@jadiva

We apologize for the inconvenience. I have reset the coupon “SUNSHINE” for you. You should be able to use it now.
- ladiebiker
  
  06.14.25 9:59 AM
  
  Thank for trying to help . By the time I saw your response the Promotion was over , Very upsetting . Have a great day .
- HSN_Kyle
- Moderator
- 06.13.25 11:30 AM
@ladiebiker, sorry for the frustrating experience! We’ll be happy to issue a refund for the coupon amount on your order, however we need to wait until the order ships and the charges settle before we can issue the refund. If you can let us know once you receive your shipping notification, we’ll be happy to issue a refund for the coupon amount.
- JADiva
  
  06.13.25 1:21 PM
  
  This happened to me too, I have not yesterday purchased the item. You need to fix this issue.