Samantha Brown Luggage Wheels
I have the Samantha Brown Croco Luggage. The Luggage is still in good condition, but only 1 wheel is really turning easily. The other 3 not so much. I really have to drag the luggage.
How can I fix this?
Thank you!
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Moderator- 2 months ago
Hi @dc11978. I know how disappointing it is to need repairs. I am so sorry that your luggage set by Samantha Brown is past its coverage date and it’s included 5-year warranty. While we do not have an internal professional who can do the fixing, or cover the cost, it’s often more affordable to consult with a local luggage clinic for repairs to the wheels when required. We can help compare specs of what we have on hand should you be interested in purchasing a replacement.
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@moderator , While I appreciate the advice on checking the warranty, there has not been an answer for luggage that is out of warranty. Can you offer a solution?
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- Moderator
- 04.03.25 9:24 PM
We are very sorry there is a problem with the item. Please reach out to Samantha Brown via the following link to check if the item is covered under a manufacturer’s warranty.
http://www.24-7international.com/warranty
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