Credit card managed by Synchrony Bank
I have had many issues with Synchrony Bank with the HSN credit card and others as well. They “forget” to send me a statement and then I receive an email saying that my payment is due the next day or I will receive a $30 late payment. I can’t check my statement because they have not sent me one (for which I am charged a fee of 1.99 for a written one). Calling for assistance to get a statement takes 24-36 hours which then generates a late charge. This lessens the desire to use the HSN Card–I plan to use another way of paying, if that will work. HSN GET RID OF SYNCHRONY BANK TO PROCESS YOUR CREDIT CARDS. I would hope I am the only one with this issue–customers be aware.
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Moderator- 2 weeks ago
I sincerely apologize for all the trouble you’ve experienced with Synchrony Bank. That is certainly not the kind of experience we want you to have, whether it’s with us or any of our associates. Your feedback is very valuable to us and will be forwarded to our leadership team for review so that we can address the issues you’ve raised. Thank you once again for taking the time to share your feedback!
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2 weeks ago
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