DG2 by Diane Gilman Virtual Stretch Denim Skinny Jean

donahda
2 months ago

DG2 by Diane Gilman Virtual Stretch Denim Skinny Jean
Item # 560-464. I have sent back the black I had ordered & had to return. I have to hem all the straight leg, so I purchased the skinny jean to wear right away. I received the Indigo in 20 tall & they are too big. I will have to exchange them for an 18WT. I did the exchange. I just don’t know why they don’t all fit the same. This is frustrating. I almost didn’t order the indigo, but I need jeans.

sort replies - newest | oldest

- hsn_lynne
- Moderator
- 2 months ago
I’ve gone to the order you mentioned that seemed to be a return. I was happy to find that one of our service agents has already noted that order and waived the return fee for you. I tracked your return and initiated your refund. You will see $47.80 credited to your statement within 72 business hours. I’m so glad you reached out, @donahda. Have a great weekend!
- donahda
  
  2 months ago
  
  Thank you for helping me. I believe I will love the 3 pair of DG2 jeans I have coming. I really like the skinny jeans. Finally, DG2 stopped making the ankles too tight! I wish in the garment size chart they would list the ankle width.
- donahda
- 2 months ago
The black pair I received was so sanded it looked like they had been bleached. The tag that’s attached to the pants was missing. I’m sure it was a return. I shouldn’t have to pay any S & H. I ordered the Indigo in the same size. They were perfect but too big. I did the exchange myself. I ordered another pair & the Midtone. I sure hope these work. I am talking about the black pair I ordered on August 22nd. Item # 560-464. Black size 20W. You should have received my return by now. I have gained weight & I’m trying to get a jean that looks decent. Thank you
- hsn_lynne
- Moderator
- 2 months ago
I’m sorry you’ve had trouble with the sizing for DG2, @donahda. I have been surprised at the fit of garments in the past and know how frustrating that is. I have noted this order with the details you’ve provided. Anytime you have this issue, please don’t hesitate to reach out to us so we can do our best to help.