Anyone else having trouble signing in on line?
Tried to order on line twice and said my password was incorrect. Asked me to change password. Changed password and next time I tried to sign in…same notice..wrong password. Changed pay again. I know I typed the correct password both times. Frustrating.
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Moderator- 08.09.24 8:41 PM
I’m sorry you’re having login trouble, @sunshine. When we reset your password manually from our side, we give you the type of password you mentioned, but it is only temporary. When we give that temporary password to you, you must immediately change your password to something you choose because the temporary will not work the next time.
For others reading ( @aries_girl @taci @msdesigner @fem ) if you have trouble signing in using a device, please try uninstalling the app, then reinstalling. If you’re using a browser, try closing and reopening the browser after cleaning your cache and cookies. These methods often sort things out, and if they do not, we are here to assist, along with the Live Chat team.
I hope this helps!
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Can’t sign in on the app on my phone for weeks. It asks me to sign in when I do it asks me to sign in again. Over & over.
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Anyone realize they have had to deal with Hurricane Debbie over night? Could be affecting all kinds of things.
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I am in Florida where we are getting battered with wind and rain. I was able to sign in without a hitch. At least for now.
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Yes, I have had trouble for a couple of weeks!
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Me too for about 2 weeks but only on my phone. My iPad still allows sign in.I know I am NOT entering wrong password as mine is automatically inserted!
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Me too for about 2 weeks but only on my phone. My iPad still allows sign in.
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Yes, but a different issue. Something about a header being too large.
If you changed your password ( maybe didn’t save it) it’s possible your system had the old one saved and not the new one.-
No to all of you’ your all wrong. I’ve been going through the same for years with HSN. I type in my last name in all capital letters with the last four of my phone numbers as HSN told me to do and the same thing. It’s HSN IT department. there probably using robots. I had told HSN over and over that they to redo there IT department, put humans back in.
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If the above fails, check your virus software to make sure that the VIN is off.
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Very frustrating to say the least. You probably hit an extra key without realizing. Or you didn’t capitalize one of the letters. Best advice I have is to mouse on the check password to see if it’s correct. I also keep track of my passwords and sometimes use MSN or Google to sign in for me.
Conversation Info
Posted in Talk Among Yourselves
12 Replies
08.09.24 8:41 PM
9 Participants