What kind of company is this?
On 7/13 I ordered I placed an order for 2 Corkcicle sets. I asked for some help about not receiving the orders on the designated date. Regina, the moderator, explained that these orders were canceled on 7/17. To date, these orders have not been canceled online which means that HSN has had my money for 11 days. Since I have already requested that the orders be canceled in my order status, I can only surmise that you folks don’t really give a hoot about how you treat your customers. HSN has also had access to my money, and I have received nothing for my efforts except aggravation. Kindly, take care of this situation promptly as I will continue to write notices like this until you do.
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Moderator- 07.24.24 9:07 PM
@ebony46, I’m sorry to see your disappointment in our service. We take your concerns seriously and only want the best experience for you when shopping with us. Sadly, we were unable to fulfill your order so, a refund was processed on 7/17. You should see it reflected on your statement. We appreciate you sharing your feedback with us.
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07.24.24 9:07 PM
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