Same Address Penalty
I’ve shopped with HSN for decades and always with MY account in good standing. When someone else shops with HSN and doesn’t pay and uses my address, I get penalized. They need to have a code or security number for customers to use who are in good standing to use on their orders. Love HSN but this is an antiquated policy. I’m not a collection agency for others.
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I’m sorry for the inconvenience that this block has caused you, @service1144. . Unfortunately, as the individual involved seems to have a connection to you, we won’t be able to lift the block until the matter is resolved. If you’re able to, please ask the other resident in your household to give us a call at 1-800-933-2887 to address the issue with their account.
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Posted in Customer Service
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06.16.24 7:17 PM
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