Missing part Modern man collection

ruffles202
04.19.24 7:02 PM

Cust# ********** order dtd 4/14/24
I did not receive the 48 piece Modern Man Topper Pad with my order.
Everything else was fine.
Please inform me if this was included as part of the Crafters companion Modern man collection.
Pls respond to *********
Thank you.

**Edited by HSN: Removed personal information to comply with Community Guidelines**

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- hsn_regina
- Moderator
- 04.22.24 2:17 PM
I’m sorry for the confusion, @ruffles202! I will ensure that your valuable feedback reaches the appropriate team so that they can take it into consideration. Thank you for bringing this to our attention and please let me know if there is anything else I can do to assist you.
- HSN_Krissy
- Moderator
- 04.21.24 5:13 PM
I am sorry to hear that you did not receive this item in your order, @ruffles202. Do you mean you’re missing the (36) 6″x 6″ Modern Man paper pad?
- ruffles202
  
  04.21.24 6:49 PM
  
  I am sorry but I watched Sara Davies preview the Modern Man collection which showed the 48 piece decoupage Topper Pad. I mistakenly thought that was included when HSN showed the collection. Shame on me, but it was slightly misleading. I am disappointed it was not included in the full Modern Man collection.