Have 2 wait 24 hours for refund

kaytee78
04.27.23 4:27 PM

Because there is no explanation at purchase that coupon discount will not be reflected then versus 24 hours after purchase, I canceled 2 orders thinking it was an error. Now I’m being told I can’t get a refund for 24 hours! Had to look in FAQs to understand this policy. I will shop elsewhere

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- HSN_Angela
- Moderator
- 04.27.23 5:41 PM
I’m truly sorry that your orders needed to be canceled, @kaytee78! It’s fun to save and I share your disappointment that this code didn’t work. I’ve reviewed your account and requested that your financial institution release the funds. You should see them back in your account within 72 hours. We truly appreciate your patience and understanding. We hope you will give us another opportunity to shop with you in the future and please don’t hesitate to reach out if you have coupon issues again.