
Return
I returned a pair of shoes approximately 2 weeks ago amd I have not received a refund and I am unable to track my return. Can you help me locate the package and update my return status?
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Is there a tracking number available for the package as I have not yet received it?
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Hi @mom2brynnancj, I am sorry for this delayed response. It looks like the item is due to be delivered to you today.
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Hi @mom2brynnancj, I appreciate you sharing the order number. I took a look and sadly the item is being returned back to you as it was returned after the return time frame.
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I am really sorry for this delayed response, @mom2brynnancj. I’d be more than happy to take a look if you wouldn’t mind providing the item number of the item you returned.
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The order number was **********.
**Edited by HSN: Removed order number to comply with Community Guidelines**
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Conversation Info
Posted in Customer Service
6 Replies
09.13.22 1:56 PM
2 Participants