Order Cancellation by HSN without My Permission: Please refund ASAP!
Dear HSN Staff:
I placed two orders for the Kevin Aucoin eyelash curling kit and the Clinique cream set with order numbers ******3754 and ******3383 respectively.
To my utter surprise, they were both cancelled by HSN without my permission.
Please refund back to my original payment method ASAP.
Thank you in advance!
Best,
Min
**Edited by HSN: Removed order numbers to comply with Community Guidelines**
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Moderator- 05.13.22 12:56 PM
I really am sorry to hear that your orders have been canceled, @blancxin. It looks like our order verifications team needs to speak with you regarding your orders.
I’ve sent an electronic request to your financial institution regarding the authorization on your account. The time frame as to when the funds become available is dependent upon your financial institution’s release of funds policy and processes.
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Dear Krissy:
Thank you for your kind help!
I will keep an eye on these refunds through my bank!
Best,
Min
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