Order Cancelled

eli237
05.01.22 6:49 PM

I am trying to ship an order to a different shipping address as a gift but the order keeps getting cancelled for no reason. What verification is needed to process the order? I need to place the orders asap.

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- HSN_Ryan
- Moderator
- 05.02.22 12:02 PM
@eli237, I apologize for the inconvenience, but our Verification Department has requested to speak with you for additional account verification to ensure your account stays safe and secure with us. Please give them a call at 800-436-6767. Their hours of operation are Monday-Saturday 8am-4:30pm ET.