I had an old and a new tracfone, both activated. The new one had the hsn bundle, but I’d hardly used any of it. After several months, I transferred my old tracfone minutes and phone # to the new phone. They had to deactivate the new phone to make the transfer, and I lost the whole bundle in the process. Made numerous phone calls and the fourth one (of five) explained to me that it’s not their policy to combine accounts. If you have two active tracfones with two different numbers, it’s two separate accounts. You can deactivate one and transfer the other into it, but it’s not policy to combine minutes and data from two active tracfones, into one phone. They should tell you this on tv. If you get a new phone from tracfone, don’t activate it separately, if you have an old one you want to transfer into it. Activate it by transferring the old one into it.