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AND…. I had the $20 off for the Visa checkout and since the order processed even though it got cancelled I can’t get that coupon back. This is exactly why QVC is getting my business. HSN needs to get it together… very sad!
And no one at that 800 number can explain why I have already called…
The problem I have is why?? I have been doing flex pay many many many times with no issues so all the sudden my order gets cancelled for flex pay which HSN offered not me… and then they take the money and then process the oder then cancel it… and I the customer have to wait for the money to get reversed when I did nothing wrong. And to top it off no one can explain why the flex pay was not approved… seems like HSN needs to decide before offering an item on flex pay the accepting the order.