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Posted in Forum: Customer Service
On 6/25/25, I received an email stating the item I ordered was damaged in transit. At 5:15pm, I called customer service and cancelled the order. Item #900-050. Order ID: 2032…628. A refund is to be issued.
Problem with order delivery and refundPosted in Forum: Talk Among YourselvesIn case you use a Chase Credit Card, you will not be able to use it to pay for third party Buy Now Pay Later installment plans. Payments to these installment plans will be declined. The info should be at the bottom of your bill under YOUR ACCOUNT MESSAGES. You can check the discussions about this problem on the QVC Forums. I called in all of my outstanding easy pays with QVC and HSN and told them to bill me. I called Chase and told them that I have been with Visa since 1982, and they told me I could sign up with Chase and they could put me on a payment plan which I would have to pay a fee for. They were also quite nasty. I was at my Bank today and they are arranging for me to get a new credit card. Bye Bye Chase. I hope this will be helpful to some of you, I don’t know how QVC and HSN are going to handle it. There is very little information about this, and I am sure it is going to cause a lot of confusion.