Wolfgang Puck Grill/Griddle – Preheating problems
I purchased this when it was the TS. I love Wolfgang Puck products but have never bought an appliance of his before. I bought the white and received it quickly. I read the directions and it said that the grill should be preheated for 8-10 minutes and when the grill reached the proper temperature the indicator light would go out showing it was ready. The directions said to season the grill by putting oil on it and preheating to 450 degrees.Well I did exactly that and the light never went out. Not even after 20 minutes.
I really liked the concept of the grill so I went through the HSN exchange process which went really smoothly. I got my replacement and tried the same thing. Preheated to 450 degrees for 20 minutes-and the temp indicator light never went out. I could get it to go off at 400 degrees but never at 450 – even after double the heating time – which was 20 minutes.
Has anyone else had this problem? I guess I’ll have to send this back but I was hoping I could get some input from someone else who was using this grill.
Thanks in advance.
If every person who responded to this post says that their light doesn’t turn off when preheated to 450 and the directions say the light should go off when the grill is preheated – could someone check with Wolfgang Puck’s manunfacturer and find out what is going on? Are the grills all defective or are the directions wrong?
Somethings not right somewhere.
my light stayed on also, but it works great so im not worried about it.
I’ve decided to take the risk and keep it. I love to make popcorn in it and it does it well and the baker side is great too. I am not used to grilling so maybe I just need to learn to do it or take it outside. I think since it is working ok I won’t regret it I hope.
Hi, I agree with you.. Things should work at that price. I hate the stress of making sure my returned packages get back and losing money on shipping and such but I may also send it back and get a pressure cooker. I like it but that heat/light problem and I don’t have a vent and without one it gets very smoky. I really don’t want to go outside to cook or I would have bought an outdoor grill.
Yes, The light remained on so I just used my own judgement. I was a little worried about this also but the grill seems to work fine.
Posted in Kitchen & Food
07.03.15 8:02 PM