ORIGAMI 6 DRAWER CART CONTAINS LEAD
I ordered the origami 6 drawer cart, put it together and threw away the box before I realized the sign saying that the product contained LEAD. I purchased the cart to hold medicine and other things. LEAD was not mentioned when advertised on the air.
I have called HSN customer service several times to note the LEAD aspect, as well as how to get a box to return the item. The measurements are 24Lx13 1/2Wx43 1/8H. Needless to say, the box is unique. They told me they couldn’t send me a box. They didn’t know where I could get a box. Whoever makes Origami or ships Origami has the boxes. I don’t see why HSN can’t have a box sent to my address. HSN has told me there is NOTHING they could do for me. So I am stuck with approximately $200 purchased containing LEAD and can’t get rid of it.
I am fustrated and disappointed with HSN. I had no idea this is the way they treat longstanding customers. HSN customer service was could care less, no compassion, and did not try to help! They have gotten worse over the years! TOTALLY DISAPOINTED!!!!!!
Check with a local packing (pack and ship) store, they can box and ship any size item. If you want to return, and your only issue is the box, they can box up for you. Hope this helps!
Yes, I went to Fedex and UPS. Fedex had a 20Lx8Wx54H….not long or wide enough for the item. I would probably have to pay for a custom made box. HSN could advise to where origami gets it’s boxes.
Have you checked a UPS store or an office supply place, sometimes they have odd sized boxes. Good luck!
Posted in Kitchen & Food
07.25.18 7:02 PM