Curtis Stone Cookware and Bakeware Disappoints !!!
I have invested a lot of money into Curtis Stone Cookware and Bakeware only to find that metal utensils will wear away the nonstick finish on the pots in the area where one would stir. Why say they are metal utensil safe, when they aren’t! Especially when you sell metal utensils to use with the pots and pans!
Then, if you are lucky enough to still be within the 1 year warrantee period, good luck getting a timely response. I had to leave numerous voice mails and sent numerous emails to finally get someone to listen.
Now I await the replacement.
Anyone else having this problem? HSN, you sell the products, are you aware of these problems that are posted here and on FB,
I have two skillets and the cast iron grill/deep skillet set from Curtis Stone and they are my favorite pieces of cookware. None of these have scratched and I do sometimes use a metal spatula. On the other hand, I have had problems with his non-stick sheet pans. One of the first thing I made was sausage and peppers with onion in olive oil. I baked this at 400 and the peppers
stuck badly to the pan. It required lots of scrubbing to clean and left dark marks. It also buckled in the oven producing a loud noise. I can still use the pans but will not cook peppers on it; they must release some sort of oil that creates the sticking. If this is true, I hope that Curtis will address the problem. Most things do not stick.
I have bought celebrity chef cookware over the years and it has all been tossed out in the trash after a year, or in one incident less. I only buy good quality cookware and fewer more used items now. The only thing that I have still got from HSN from many years ago is a WP large stainless steel wok shaped pan and a blender. Both are still in great condition.
The only thing I have left from HSN is Ultrex.I have my 2 burner grill pan.Art said it would last a lifetime and it has.I am also happy with anything from Paula Deen.I appreciate quality and anything else that doesn’t measure up goes in the Goodwill box.
Chef Ming Tsai’s pans that say lifetime are very good. Curtis’s pans say they are warrantied for 1 year. I am paying closer attention to how long pans are warrantied. if it is only 1 years then I pass. I always use silicone utensils and my husband is very good about not using metal utensils in my cookware 🙂
I love my Curtis Stone. No issues and I don’t always wash them right away. They are the best. Although they say metal utensil safe, I have never used metal on pans due to experience with Teflon pans way back in the day when they first came out.
I bought a set of his cookie/baking sheets last year & they were awful. There were tons of bad reviewers who had the same complaints. They warped @ 375-400 degrees & stained after two uses. Could not roast veggies or meat on them w/out the food sliding to one side. So irritated w/ HSN & Curtis for selling a defective product. If it’s not too late, return your items. I threw mine out & bought USA pans.
Posted in Kitchen & Food
2 weeks ago