Issue with waitlist
I placed an order online for three coordinating pieces of Jay King jewelry. My order was confirmed, no mention of waitlist. Later in the evening, I went to Order Status and to my surprise one of the items I ordered was on waitlist! There was no mention at any time while placing my order that the item was not available. Too late to cancel the other two items, so I will have to return two of the pieces if the item on waitlist does not become available. Been an HSN customer for many years and never had this happen before. Disappointed and disturbed!
This has happened to me a few times, and like you I am unhappy because I wanted the matching suite of jewelry. I would wait, because the item might show back up. You do have 30 days to return so if you love the pieces you receive wait a couple weeks before returning. Sometimes I go back in a day or week later and the item is in processing and I get it. Good Luck, I know how disappointed you are right now.
? yes, this has happened to me, too. it’s confirmed and later becomes waitlisted. in those cases, i have always received the item, but it is strange. give it a couple of days. i think if you really want to cancel it you can call c/s. they are very good about helping. good luck, i hope it works out for you. :heart:
Dont give up yet ?. Everytime I’ve been put on waitlist I have received the item. Think it’s 80 percent probability you will receive it:womanhappy:
Posted in Jewelry
08.29.16 2:57 PM