Keith Urban guitar
well… I was duped…. again. Just received my Keith Urban guitar… the acoustic Brazilian Sunburst. THAT is what it is supposed to be. I have NOT opened the box…. will not… and why? Because it states, "Made in China" on both sides. So…called HSN customer service…. a guy answered… told him my issue, am sending it back and he says I will get full refund including shipping. I hope so. I figure this is a piece of junk….. saw where Keith Urban showed how they make his guitars and I am sure these people were NOT in China.
So.. I have nothing to do with Keith Urban. So sad.
The Keith Urban guitar will NOT stay tuned !! I wamnt HSN to replace this disappointing acoustic/electric guitar with a GOOD guitar !!
If i have an issues with an item, i call HSN or use the chat where you can get a copy for your records. I know if you communicate with HSN and they never hesitated to solve my little problems! I never just send an item back, i inform HSN ahead of time and problem solved. Thank you so also being prompt with a smile. Yes, you can tell, if a customer service rep smiles! Keep on smiling customer service department.:cathappy:
Hello , I’m so very sorry that you feel so strongly not to try this item for yourself. You have until 1/31/16 for 100% satisfaction or return it and we will still give you a full refund. In any case, I wish you happy Holidays.
Posted in HSN TV
02.15.16 1:36 AM