Free S&H after the first &4.95
I have ordered several items since midnight today and I have been charged S&H on every item I have bought from the kitchen & food. I called and spoke to a man in customer service and he figured there was a $4.95 over charge and he offered me cash to spend later and that is not fair. And he also said the last 2 items I bought I would have to pay another $4.95. That is not what the ladies on the TV have been saying all day. Then because I told him that wasn’t fair he hung up on me. How about that. I love all the things I have bought but the right thing for me to do is cancel them and call the show & tell Puch. Have any of you been doing the flex pays and they say one thing when you put your order in as to how much the flex would be but when they charge your credit cards it higher not alot but maybe 1-2-9 cents or more.
If I am not mistaken, the system authorizes the full amount (first flex plus tax and shipping) when orders are placed, but when the system updates and processes the otal day’s orders at Midnight, the additional shipping and handling charges are released.
Ifyou are unsure about the charges, I am sure a quick call to customer service can clear up any confusion.
Posted in HSN TV
11.14.15 11:58 PM