WolfGang Puck – Wine Opener
I have had a WGP wine opener probably for approximately 2 1/2 years.
I drink wine on occasion,so the opener is used every 3 to 4 months.
It makes a slow grinding noise and some movement, but it will not go into the cork. I changed the batteries. It still does not work.
Has anyone else had this problem? Were you able to fix it? If so, how did you fix it?
I am very disappointed! This is an amazing product when it works!
Thanks for your response. I already did that.
The WG Rep said, “Situations like this never happen. Take it to a repair shop. We do not get involved in other people’s accounts.”
It appears HSN is, “other people’s accounts.”
@skittles135 I would contact WolfGang Puck thru his website. Write a letter and explain in full details what is happening when you use the wine opener. If they have good customer service they should stand by their product. When I have a problem with a product or item I always contact directly to the company. I usually always get a good out come doing it this way. Good luck, let us know what results you get. 🙋🏻❤️
Posted in Talk Among Yourselves
02.08.18 4:14 PM