I placed a order cancelled it with in 18 he’s they said it was to late to cancelled said it was already shipped 4 days later it actually shipped sent it back now they are claming they didn’t get it back and charged our card without our authority, they are not what I call a good company and I would tell anyone to think before you shop with them!
Hello , once an order is processed at midnight ET on the day the order is placed, it can’t be cancelled. When the order ships, your card is charged and any FlexPayments are charged in 30 days and then every 30 days. We have been unable to verify the return tracking number for this return and were unable to process the refund. If there is another tracking number, I’ll be very glad to check and process the refund. Please send a Private Message addressed to my nickname (do not post the tracking number in the Community). Private Message is located at the top right of the Community page by clicking the blue envelope icon.
Posted in Talk Among Yourselves
12.22.15 1:12 AM