The quality of packaging for shipping has declined
Lately I have had an issue with the packages that have been delivered. Last month my box was so destroyed that hardly anything kept it together and one of the items was missing. Several times later the boxes looked like they had been used several times and were extremely flimsy. Today I received about seven items in an envelope all waded up. Honestly, there were close to $300 worth of merchandise enclosed and it looked like junk. Anyone else have this problem?
I have been shopping with HSN for maybe 40 years. I have gotten crushed boxes but I think that is the carriers issue not HSN.
WOW, I have never run into an issue like that. My items arrive with packaging
and merchandise in tact. Hope you find out what’s going on.
Thank you aggy788 for the positive feedback. That is why I have shopped with HSN for so many years and will continue to do so. Customers really do need to know that they are valued. Thanks again for following up on this matter. It is appreciated.
I have had a few packages that were damaged but the contents were okay, I used to have to sign for all my hsn pkgs that were shipped ups. I do not have to sign any more. I wish I did as my stairs are close to the outside sidewalk. On occassion the ups driver has left the pkg on the front steps. and does not ring the doorbell. if I am not aware of the truck the pkgs could be outside overenite, and might get stolen. Take care AGGY788
I’m sorry to hear these items arrived in this shape. I’ll make sure this feedback is forwarded to our warehouse teams. If you need assistance with any of these orders, let me know and I’ll be happy to help.
Posted in Talk Among Yourselves
06.01.18 3:35 AM