SERIOUSLY the shipping is a HUGE turn off
I was about to hit buy on my bag with 13 items and then I noticed $45 shipping.
AND if the items don’t work, $6.50 a product to return?
$80+ RETURN shipping as well?
Sadly ….. you have prohibited my purchase ;
I swear HIDE THE SHIPPING COSTS and allow us to return for free…. I am positive EVERYONE would buy more with “free shipping” ….. hide it or lose us.
PS. I am super annoyed you are transferring my HSN card to another bank 🙁
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I agree with you that the shipping charges have a chilling effect on purchases. The return shipping per item is:
5 lbs or less $7.95
$9.95 for more than 5 lbsYour original shipping is refunded.
Scroll down to the bottom of this page and click on “Our Policies Returns & Exchanges” for the details.
You might want to post your original message on the Customer Service thread and hope that someone at HSN will notice and respond.
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I agree the shipping charges are a huge turn off. I too have put several things in my cart then deleted when hit with a $40-45 charge.
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Shipping is way too high especially when my State also adds on tax for S&H. If I remember correctly, HSN did not charge on the return when the item was damaged. The return shipping was given back to you as spendable “kash.” I have since brought my purchases down to a minimum. Love Jay King and Heidi Daus, but when shipping isn’t free, pick one item instead of six or seven per vendor.
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I have also stopped buying multiple items due to excessive S/H charges. Items on clearance with lower pricing have high S/H charges..why? This is getting out of hand.
Conversation Info
Posted in Talk Among Yourselves
5 Replies
08.16.19 3:52 PM
5 Participants