Purchases slow to be shipped out
Anyone else notice that Orders have been taking days to get through processing and actually get shipped? I remember when my orders were shipped out in a day not 3-5 days later.
I can order from Sephora, Amazon and Nordstrom and usually get it in 2-3 days. It used to be like that with HSN and QVC. Plus most other sites have free shipping. I thing HSN closed some warehouses and am wondering if this affected the efficiency of logistics. I sat on a plane next to a woman whose husband managed warehouse logistics for QVC about 8 months ago and explained to her how bad QVC and gotten and she must have told her husband, because I have noticed they are faster now. I have a UPS Choice membership that upgrade any packages that are to go UPS Surepost to UPS delivery, so I should get it at least a day or two quicker than Surepost. I also think, like some other sites, when you spend as much as some of us do annually you should get some perks like expedited shipping for free.
do to ups contract with HSN , ups is on a time schedule delivery shipment. HSN has the date set for the packsge that it has to be delivered on. that is either on the seventh or the tenth day. no more when said seven to ten days and it was delivered in two to three days.
Nice that shipping charges a now a flat $3 for most items. Bad that shipping is crazy! ?I notice if I order Thu-Sun, nothing happens until Monday. I also notice which warehouse ships-it makes a big difference in arrival time! And if UPS delivers (fastest!) or USPS delivers (slower and adds a few days).
?, ?, I see weird things going on since this HSN website/ database redesign this month. I placed an order on Wed. Sat I get an email it shipped from Roanoke VA warehouse and would be delivered 27 Aug or Sat, what?? I check today and it is now shipping from some New Jersey warehouse and will be delivered 1 Sep. I am going to start paying attention to these shipping/tracking events and take notes! I live in Northern Virginia and normally get in stock items in 3-5 days from other online retailers. I always liked that I could order here at HSN and usually get my items quickly! Not anymore! :womansad:
I have noticed a number of people complaining about the slow shipping so it must be happening quiet often..While most of us realize we are given a delivery timeline and most the time HSN meets that date its becoming to long of a wait.I have seen some post stating their items shipped from the supplier so possibly thats part of the reason..But regardless I think HSN is going to have to do better with the shipping timelines simply because most every place you order from now gets the packages to you in less than a week from start to finish.It may not be an item that we HAVE to have quickly and we all realize that we likely won’t recieve it fast we still don’t like to be charged and it on the bill days before its ever in the system as shipped.Most the places I order from never show the charge until after it has shipped..
I ordered something from the [other] site and it showed as shipped 2 days later and that seems better however I did not receive it for 7 more days.So even there it took 9 days..Thats not to good in this fast paced everything 2016 world.
Yes, I have noticed.
Posted in Talk Among Yourselves
09.01.16 3:43 PM