Has anyone else noticed how all the reviews of products seem to be wonderful? I noticed that when I have posted a review of an item that was not favorable it either does not appear at all with the other reviews or they put all the negative reviews at the very end. Most people will read maybe the first 10 reviews of a product so they never see the bad ones. I have also noticed after some reviews it says the person that wrote it received the product free as part of some program I don’t remember what it was called but basically hsn gives certain customers free products so they will write a positive review. When I asked customer service about this they denied having such a program. I also learned the other day that the normal hsn return policy where you are given a pre payed return label with the product in case you need to return it does not apply to every product. I purchased a visual land tablet that was cheap. It would turn off in the middle of a game and the screen jumped all over so I decided to return it. Well not only did I have to go to the post office because this product does not offer the pre paid return label but it also cost me $15.00 to return it ! The tablet only cost $69.00 to begin with! I would never have bought it if I knew it may cost me 1/4 of the cost of it to return it! So I think hsn may not be the most honest company to shop from. I just hope this post does not “disappear” just because it is not favorable to hsn!
I love it when they have donate your tickets to a worthy cause.. I always donate the max…
Welcome to the forums! The reviews appear 5 star to 1 star, most recent to oldest. You can sort reviews by rating, date, etc.
I always look at the least favorable review first. I’ve been with HSN long enough now that when reviews are posted by certain individuals…I pay close attention. When there is a sizing issue, it really helps if those posting a review tell WHY it didn’t work. I posted something regarding a sizing issue on a Rhonda Shear item a couple weeks ago. I learned this from reading the reviews how very helpful this is. I’ve never had anyone at any time ever offer me anything free for a review. If this is true, I sure would like to be offered an item (or 20…lol) :womanhappy::heart:
I think that some, not all, but Some vendors give out free products. In fact, I Know that Joy Mangano does it (at least she Has done it).
Last year there was one review for JM’s (‘improved’) clothes dryer. The reviewer gave it 5 stars. The reviewer wrote that she had been given the dryer Free (free – free – free).
I think it is dirty marketing and advertising and that it should be Stopped. It is very unfair to the clean, honest vendors. In many cases the products only cost the vendor $10 or less. They give away two hundred dollars worth of merchandise for twenty Five -star reviews.
The only JM reviews that I believe are the one to three star ones.
How does one become an Insider? Is it a job?
Here’s another super unhelpful review on a Heidi Daus necklas: “Did not match my dress and I had to return it.” Now, ladies, maybe it is just me – but please tell me if you care at all if somebody’s dress looked good with the necklace you are thinking of buying. WHY would somebody post such an unhelpful piece? How’s about commenting on how it lies on the neck, what it looks like, the workmanship – anything ABOUT THE NECKLACE?! I mean, sure, if it was advertised as particularly going with a dress sold that day and you buy both and you realize they do not go together – yes, it is important. But as it is… Why should I care if you neon orange with lime polka dot leotard did not look good with the necklace? Or, was it a French maid costume you were wearing? A gorilla suit? what was it thatthe necklace did not look good with? Oh dear lord.
The flip side of the ridiculous bad review is the good review that’s of no value. “I just got my so and so and it works great!” Well, give it a try, honey, before you tell me it works great. Use it for at least a week and let’s see how thrilled you are.
I also tried to leave reviews several times and it told me I had not bought the product. Maybe I wanted too long? Anyone know how much time you have to leave a review?
The reviews are very important to me. I know the presenters are not going to tell me the downside of things. Sometimes the downsides are ligitimate and don’t necessarily make me not want to buy a product, but I’d rather someone told me. But they aren’t going to spend their 3 minutes of non-stop double talk for that. I understand they are showing everything in the best possible light. So I count on the reviewers being objective and serious.
As far as the people getting free stuff, if it’s disclosed by HSN or the reviewer I’m OK with it. I just wonder if the note that massha saw is on all the products that were given out for free trial. I don’t feel like people who get free stuff can be perfectly honest so I would move right on by those reviews. I also always sort low rating to high. Sometimes the low rates are not valid. I can’t fault HSN for putting the best reviews first. That’s just good marketing stradegy. Not saying it’s fair, but this is capitalism, not the playground. But they do provide the sort option, which I feel helps even things up.
Sometimes when I see a product that is half and half, I really wonder what is up. How can a product be almost exactly 5 starts and 1 star. I’ve seen that quite a few times.
A review that doesn’t appear? I’d have to find that suspicious. Wonder if anyone else has had that experience. You’re still here, paradisedreamer, and now you have witnesses.
Posted in Talk Among Yourselves
03.09.16 11:21 PM