Anyone noticed that it says "Packaging" very soon and you don’t have time to cancel an item?
Yep, I experienced this last night. I ordered the Dash Blender. I wanted the green, but it wasn’t available, so I went with the white. Later, I noticed one green had become available, so I considered cancelling and reordering the green, but it was too late. :smileysad:
Just as well, because the white will actually go better with my kitchen, but the green is just so darned pretty. :smileywink:
i noticed this too. HOWEVER, IMHO EXTENDED delivery items should NOT be subject to immediate "PACKAGING" . To me its almost like WAITLIST. To get around it now they do EXTENDED delivery. That happened with Tweakd.
I selected a VWieck ring on WAITLIST in the size I needed. The next thing I knew, they had processed the wrong size ring and it was already in PACKAGING!
I would like the option to change my mind with delayed orders.
Yes Tulips, I noticed this on Sat. I had never seen anything go to packaging that quickly. In fact I received some of my order today. I was shocked. There was also some type of glich in the system. I ordered and went to check out and my cart said 0 items. I went back and ordered again and on Monday I discovered that I had double orders. I called customer service and they were very nice, however I could not cancel. They are giving me a break on shipping the duplicate orders back. I will only order through customer service from now on. I know that during Joys presentation that the host had said that there was some type of problem with the extra easy pay on one of Joys items and it did something with the system. I guess when Joy is on there are all types of records being broken. Anyway from now on I will speak to a person to place my order or pay closer attention. The air purifier showed up twice right away so I cancelled one of them, but the others showed up as 1 item each.
tulips101, massha is correct, orders can be cancelled up to 11:59 pm, EST on the day the order was placed.
You can cancel until midnight. If you buy something at 00:01 am, you have 23 hrs and 59 minutes to cancel. If you buy something at 11:59 pm, you have 1 minute to cancel…
Posted in Talk Among Yourselves
03.06.15 6:55 PM