LIVING GLOW 5-IN-ONE FAN RECALL

I didnt buy it but that is terrible that HSN is not backing their product. I def won’t be buying any living glow products.

I agree. Maybe HSN did not manufacture them, but they did sell them. I, myself, am not very happy about how the recall is being handling. They are just hoping we will go away. I purchased around seven of those fans. I gave some as gifts and had to tell people about the recall. Nobody I spoke to has Venmo (the company the Chinese planned to go through to reimburse $25 … which is less than what we paid). I made a copy of the recall and gave it to the people I gave the fan to. I understand they want verification that the charging port on each fan is destroyed because that would prevent anyone from charging the fan which could cause a possible fire, etc. I realize it doesn’t seem to matter what I think, but I believe the Chinese Company and HSN could get together on reimbursement. Perhaps we could be offered a HSN gift card and/or HSN Spendable Kash. I like the gift card or Spendable Kash idea because we don’t have to expose any of our banking information to this company (or join Venmo and/or purchase a smart phone just get an app for Venmo which I do not want) plus it would just be easier anyway. But if they did that, they would actually make it too easy for customers to be reimbursed. Meanwhile, I have four of these fans in my possession. Needless to say, while I still like HSN.com, I will NOT be purchasing any more LIVING GLO products (& NOT just because of the way they handled the recall, but the fact that some of the fans actually broke down after about 2 to 2 1/2 months).

• This reply was modified 2 weeks, 1 day ago by  Renegade007. Reason: added additional information
• This reply was modified 2 weeks, 1 day ago by  Renegade007. Reason: additional info
• This reply was modified 2 weeks, 1 day ago by  Renegade007. Reason: grammar