I orderd the holiday korres three bottels showerwash of cedar,honey and bergmonte. when i recieved it the bottels were loose in the bag, the bergmlnte cap brome off a large broken hole in the cap,a red box they were never packaged in. Im so disapointed in hsn and korres thst they alow this. i called hsn tonight a d the rep said she can give $7.00 partal refund because it was a christmas package. the bottels were nuzt dumped in the bag faceing one upwsrd, downward and sideway. the broken cap loosr in the bagthe red box in back of the bottels. this is unecceptable and very slopy work. SHAME!! On you hsn and korres!!. Zthis is my last i wont buy kkrres anymare after this. BUY KORRES!!
thank you sarah for refunding it. it was deffenitly all broken before packageing. I will think on giving korres another chance and i hope that this wont happen again. thank you you are truely a team player.
I’m so sorry to hear how this arrived to you. We definitely have better expectations from our shipping teams and i’ve made sure this was reported. I’ve also issued you a full refund for funds paid so far and canceled any additional flexpays due for this item. You can keep the usable wash on us, and I hope that you’ll give us and Korres another chance. 🙂
Sunshine -You need to talk to a different rep & ask for a FullRefund
Posted in Talk Among Yourselves
12.27.17 4:38 PM