Given the wrong return label in packing slip.
I recently returned an item (watch and wallet set). The only label that came with it was self-return addressed:
HSN, 8040 Belvedere Rd, West Palm Beach, FL 33411-3202. I paid $5.95 to send it priority USP.
Today I received it back labeled Return to Sender….Addressee Unknown. Customer Service coudn’t tell me why this happened. They are going to send me a new label to return it again.
Has this ever happened to anyone else?
Well I called customer service and was told they would send me out a pre-paid return label. They had no idea why I got the wrong label.
Today I got a letter from them saying after review they would not send me a pre-paid label and I should use the label sent with the product. Duh…… that is what I used the first time and it was returned addressee unknown.
Posted in Talk Among Yourselves
12.11.15 1:16 AM