Elite technical support is no longer 24/7!!!
for those of you who have bought a laptop bundled with elite technical support, support that was supposed to be lifetime and 24 hour a day 7 days a week support, please note, that per HSN and elite, this is no longer in effect!! I was just told you yesterday that the hours of support are now down to one third of that time from 12 p.m. to 8 p.m. Eastern Standard Time another word we now have two thirds less time to use elite support. I tried to explain to HS and that this is against the law to change the hours after selling the product but they just don’t seem to care. Please try to spread the word to the thousands of us who have bought this package and it has been really messed up with the lack of support from HSN and elite. By the way since what has been done is illegal I have contacted the Florida Better Business Bureau, the Florida Attorney General Office, and the Federal Trade Commission about this. What HSN has done is clearly and simply broken the law.
Posted in Talk Among Yourselves
08.11.15 7:23 PM