DO NOT, I mean DO NOT BUY JOY’S OR JOY & IMANS LEATHER BAGS & LUGGAGE
I purchased 2 of their TSV purses in 2014 for Christmas. When I received them I felt the leather and sent mine back. My daughter kept hers and used it daily. It lasted about 3 months before the stiff leather zippered pocket on the side ripped on each end. I called customer service and they gave me the number to the manufacturer. The manufacturer had me send it back to them and they gave me a limited time refund for the purse. THERE IS NO WAY you can purchase a quality leather product let alone 2 for $149.95! DON’T BE FOOLED, read the other reviews on the purses, they separate and totally fall apart. I don’t understand how they can keep bringing them back and selling them. The leather is totally stiff and low quality…
Would you happen to still have the information for the manufacturer? My purse lasted less than a year. The clasp for the shoulder strap just snapped right in half and the leather holding the hand straps is ripping. This is the most money I’ve ever spent on a purse. I’ve had better luck with purses I have purchased at Walmart and Target!!! This is by far the worst purse I have ever owned. So very disappointed ……
@zach12, After my first set of luggage did not hold up well on my flight to Asia,which looked like it had survived a hurricane, I promised myself I’d never again buy any of Joy’s luggage. I donated the luggage to charity, as I won’t travel with it again — no way. However, I made the mistake of going against my better judgment, and I bought the leather handbag, which was done jointly with Iman (I thought Iman would not deceive her customers), but I again made a huge mistake. After using the bag for about 3 times in 3 months, it began to fall apart, and the *faux* leather became hard and stiff. I’ve never seen good quality leather pucker up in that way.The bag looks cheap and old now. It’s sad that HSN’s quality control has allowed a return of the bags. I thought from the reviews HSN would not allow Joy to sell the bags again, but it was done again on Joy’s 15 years show. The HSN customers have a choice, don’t buy Joy’s cheap items, or buy them and deal with the consequences.
I won’t buy another item of Joy’s, no way. The glasses fall apart – they crack at the top and the lenses fall out after. The home fresheners are useless, and the hangers break. The majority of Joy’s products are just copies of other people’s products and ideas, which Joy tweaks and then sell as her OWN invention.Buyer beware!
I have a LOT of Joy’s luggage sets and they have held up well; however, I haven’t used them much at all. Some of it, I’ve never used . Nevertheless, I like all of it. – None of it is ‘leather.’ I’ve always known better than to buy that ‘leather.’ … I Much prefer Faux leather to Bad ‘genuine leather.’ – The term ‘genuine leather’ has lost its meaning.
Joy’s items sell because they are in Beautiful colors and they are arranged beautifully on the set. – Presentation wins everytime. – Joy is queen of Presentation.
Another reason it sells so well, is that Many people have not read reviews and they do not read this forum.
Oops. Sorry. Typing this on my phone. Not Jot but Joy. LOL
Because people will buy Jot’s stuff anyway. I was blown away by her TSV that had a retail price of approx. $519 . Unbelievable!!! HSN’ s price was super high, too. A lot of people bought the luggage anyway.
WHY ISN’T HSN LISTENING?
I recommend doing a search for threads about her luggage by writing Joy Mangano luggage on the Search bar on the Community Forums home page. This is NOT the Search bar at the top of the page where you can enter Item #’s or names of products. I’m talking about the Search bar right above the list of topics. It has ‘Ask a question or search conversations’ in it. Be sure that you are on the Community Forums page or you won’t see all of them.
I have not bought her luggage but I was amazed at the negative posts that I have read over the years on that topic. You may still choose to buy the luggage, but you should read what many people have written first.
Sorry that happened to you.
While Joy has nice designs and color choices, I too will not buy another Joy product.
I bought the lunch bag in her line. It fell apart after the 30 days.
Posted in Talk Among Yourselves
01.21.16 5:26 PM