I just tried to purchase a PS4 and was denied flexpay elgibility. That’s fine but why is there a pending purchase from HSN on my credit card? Also, if the payment isnt going to be processed how long will it take for the money to be put back into my account? I’m so confused.
@bummy23, I’m sorry for the confusion. We sent you out a letter with an explanation and you should receive it within 7-10 days. It will provide guidance and whom you may contact with further questions.
The funds were released when the order was cancelled. Depending on your bank it can take up to 72 business hours for the pending hold to fall off.
In the future, for policy and order inquires, please reach out to us in our Customer Service Thread.
Posted in Talk Among Yourselves
06.07.18 1:58 AM