
CUSTOMER APPRECIATION
I think it’s nice of you to have this months appreciation for loyal customers and all you bring to us simply amazing ideas! FLEX PAY BUT…THE SHIPPING IS OUT OF CONTROL ! I am re-thinking my ordering on here only due to shipping it’s a mess.I am fixing to just order where they have 2 day shipping FREE ! I will not wait 7 to 10 days and see my items in the cart in packing for 5 days then be shipped and wait another 7 – 10 days to get it,If this is included in CUSTOMER APPRECIATION… WISH YOU WOULD RETHINK HOW WE YOUR CUSTOMERS WOULD LOVE FOR YOU TO FIX SHIPPING AND PACKING WHILE YOU APPRECIATE US THIS MONTH.
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I agree with Buck10. It’s also true for QVC. Somethings changed. Shipping timelines seem to vary by 14 days or so depending on what you order. I ordered something on a Sunday evening, called Monday at noon to cancel it and was told it was too late. On Tuesday afternoon when I checked status it was still “processing”. My sisters purchased a gift card for me in February. After not seeing it for 10 days they were told it could take up to two weeks for me to get the email notice. Here it is April 3rd and I still haven’t received it. Maybe HSN, QVC & Evine could have a membership like Amazon and cut shipping rates. However, I do think it’s unreasonable to expect the package at my door in 2 days. I guess as long as shipping cost are high it saves me money since I often decide not to purchase something because of it. Things do seem different on air also at both HSN & QVC. I can’t put my finger on it. They do a pretty good job on most things so when it isn’t right we’re like “Hey, what’s up?” So Buck10, as a fellow HSN shopper I Appreciate You as a Customer! Smile face.
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Maybe they are having cash flow problems due to all the customer-unfriendly changes. Instead of impacting their customers, they should tighten up their overhead. IMHO, they should start with their long-time hosts.
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THINGS HAVE CHANGED DON’T CARE FOR QVC MUCH AND NOW HSN IS CONNECTED . WHILE THIS MAY WORK BETTER FOR THEM NOT FOR ME . THEY ARE MAKING MEGA BUCKS ON SHIPPING FOR THE SAME ITEM IF YOU ORDER 1 OR 5 OF THE SAME ITEM NO THANKS. I AM WAITING LONGER UPS IS NOT DELIVERING MOST ITEMS POST OFFICE IS WHICH IS EVEN LONGER SO 5 MORE FLEX AND I’M GOING TO USE AMAZON .COM FREE SHIPPING ON MOST ITEMS AND 2 DAY AND OVERNIGHT. I HAVE FLEX ON DOONEY ,NINJA , DYSON SO I CAN FIND THINGS ELSEWHERE FOR FLEX SORRY HSN QVC YOU HAVE WAY TO MUCH SHIPPING INVOLVED HERE!!!
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MY FLEX AT DOONEY .COM 3 DAYS DELIVERED FREE SHIPPING AND 3 PAYMENTS FOR 3 MONTHS PICK WHATEVER DOONEY i WANTED AND THE PRICE WAS ON SALE ! DYSON.COM BETTER SELECTION AND FREE SHIPPING AND FLEX PAY. NINJA FOODI FLEX PAYMENTS AND FREE SHIPPING GO LOOK AND YOU WILL SEE IT’S NOT JUST HERE !!!
Conversation Info
Posted in Talk Among Yourselves
5 Replies
04.05.19 12:10 AM
3 Participants