Complaint about UPS
Ordered the brow shaper on the 21st. The system was not updated. Called customer service and they said I would received it by the 31st. Got an email from HSN that the item was shipped, so I checked out the tracking. It said it went out from Ontario (southern Calif.) on the 24th and was received in Sunnyvale, CA (northern Calif) which is near where I live. Then it was sent down to Fontana which is back down south. What the hell is wrong with UPS?
Ya asked what was wrong with UPS? Go to U know what tube and look up : UPS / A Sci-fi VFX Short Film by Matthew Thomas. It’s funny if not helpful……..Ronnie
I hate to be the bearer of bad tidings, but, once a package is out of HSN’s hands, it’s, well, out of their hands. Take your complaint to UPS as HSN has absolutely NO CONTROL over how UPS gets the package to your door.
You do realize that individual packages do not move individually. Many packages are shipped together, sorted at hubs, and eventually make their way to your address.
While you — and many others — may not understand the logistics of it, the fact is it is significantly cheaper to do it in the way the shippers do (if it were less expensive to do it otherwise, they would do so).
As your estimated delivery date is not until the 31st, and today is only the 26th, I fail to understand your complaint.
I know what your dealing with. Some of their temporary seasonal drivers were dropping off packages down at the garage on the other side of my house instead of putting them up on the porch. Good thing it wasn’t raining or the packages would have been ruined. Also other businesses selling on line and through catalogs were delivering expensive items through U S Postage. If it was a small item the driver put it in the box with the mail. If it ends up missing your out the money because it’s marked shipped and delivered. How can you even prove it was delivered if you don’t get it. Nobody wants to take the time to have you sign for the expensive items. I was just lucky the weather held out and nothing turned up missing…….Ronnie
Posted in Talk Among Yourselves
01.05.16 2:28 AM