I won a prize back in April and decided to give it to a family member who was moving. They just opened it and it’s used. Has this happened to anyone before. R the prizes used? I sent an email no response yet. Anyone know if there is a direct number I can call
Hello ladycreates, I’m very sorry you received a prize in less than perfect condition. It generally takes 24 hrs (M-F) to receive a reply from the Arcade team and I confirmed they will be emailing you today.
I would post this in the customer service area so the moderators can see it and hopefully help you out.
Posted in HSN Arcade
09.02.15 5:11 PM