TS Jigsaw Will Not Load
I have tried Firefox, Microsoft Edge, and Chrome. The ad will play but the game will not load. Either black screen or nothing at all. Is there one place to report problems so they can be investigated? Thank you.
Thank you for taking the time to offer help. I followed your recommendations and it is now working in Firefox browser.
@brontefla Try clearing your cache and coming in through the HSN URL instead of using a favorite or bookmark. I have gotten the black screen before the commercial plays, but once it plays I haven’t had trouble with the TS Jigsaw not opening. There does seem to be a bit of a lag time in the black screen closing out. I’m playing on a Windows 10 computer with the Creator Update using the Chrome and Edge browsers.
You can still go to #37 on the Arcade menu to report problems to the Arcade Team. Not sure how quick a response you’ll get right now. I’m sure they’re being inundated with reports. You’ll get a better response if you can give them good detail about what’s happening.
Posted in HSN Arcade
11.08.17 8:33 PM