TS Jigsaw Puzzle????
Why is this the only game that I can’t get to load?? Any solution?
I find the only way I can play puzzle is to come thru on internet explorer. If you are on Edge, go to the 3 dots at upper right corner, click on and go down to “open with Internet Explorer”. It takes a few seconds to switch over but worth the wait. Then I can play the puzzle and other games. Be sure to sign out of I.E. and Edge.
The Arcade Team does not read the forums, so posting here doesn’t necessarily get the information to them. The mods read occasionally but I don’t think they check every thread. They don’t have any solutions except the standard clear cache and cookies. You might try clearing cache and coming in through the HSN URL directly rather than using a favorite or bookmark. I’ve been surprised lately at the things that seems to correct.
It’s working fine for me (other than that I have to turn off my ad blocker to play), so I can’t really report it to the Arcade Team because I don’t know how to explain the problem to them. I am on a Windows 10 computer, have installed the Creator’s Update and play on both Chrome and Edge.
You need to be able to explain the problem in such a way that the Arcade Team can recreate the issue. You can do that through #37 on the Arcade Help Menu. I would suggest you try anything suggested in the Tech section of that menu before you do that; and be sure to tell them in the email what you’ve already tried.
Same problem here. Amazing how HSN never replies to the question of how to play the puzzle. Do you think there is no one working there anymore? Have all the techs. left?
Everything else is fine, but Jigsaw also won’t load for me, but commercial loads perfectly!!!(Sarcasm)
Same here… very frustrating!!!
Posted in HSN Arcade
11.10.17 7:48 PM