I completed the Todays Puzzle a few minutes ago in 8m20sec & got a pop-up saying the page could not be found I tried everything to get my score & tickets but no such luck, it is bad enough that the pieces don’t want to lock into place, fly across the board,or don’t move at all but now this WHAT IS GOING ON ?? :womanfrustrated:
I want my hard earned score & tickets please !! :womansad:
Please don’t tell me to clean my cache & cookies I just did all that it is on your end once again !!
Anyone else experiencing this on the puzzle ??
Any help would be greatly appreciated Thank You in advance :heart:
:heart: Alice (SweetGrandma6)
Yes this does happen to me also…not often but often enough. And it is the most annoying when it happens on the jigsaw puzzle. I hate the puzzle but want to get at least one entry in each day but when that happens I just cannot force myself to play it again.
HSN Ryan….you cannot predict when this will happen…it just takes you to a different page …sorry page cannot be found, error, etc. And you cannot get your points.
I always clean my cache etc. so it has nothing to do with that. It’s just an irritating "jump or glitch" after you click submit.
SweetGrandma6, I’m sorry you’re experiencing this. I tried to recreate what happened to you but was unsuccessful. Sadly, cleaning your browser’s cache and updating your flash player is the only thing I can think of that might help you get back to playing. If these troubleshooting tips don’t work, please report this to the HSN Arcade Team. You can find their contact info in the HSN Arcade Help & FAQ section. Please make sure to include the following in your report:
Which game or sweeps effected
Your device (desktop, phone or tablet)
Your operating system (Windows 7, MAC OS X)
Your browser (Internet Explorer, Chrome, Safari)
Your current flash version
Posted in HSN Arcade
07.21.15 10:53 PM